Refund policy
At Zevfra, we stand behind our products. If you're not satisfied, we'll make it right — no hassle, no return shipping required.
60-Day Money-Back Guarantee
You have 60 days from the date of your order to request a full refund on your first purchase.
What makes our guarantee different:
✓ No return required — keep the product
✓ No questions asked
✓ Full refund to your original payment method
✓ First order only
We believe in Recovery Foundation. If it doesn't work for you, we don't want your money.
How It Works
1. Contact Us
Email contactzevfra@gmail.com with:
- Your order number
- Brief reason for refund (helps us improve)
2. We Process Your Refund
- Response within 24 hours
- Refund processed within 3-5 business days
- Bank processing time: 5-10 additional business days
- Confirmation email sent once refund is issued
That's it. No shipping anything back. No packaging requirements. No runaround.
Important Details
Eligibility:
- First order only
- Must be requested within 60 days of original order date
- One refund per customer
Multi-unit orders:
- First unit of each product: Full refund, no return required
- Additional units (2nd, 3rd, etc.): Eligible for refund only if returned unopened, in original condition, with return shipping paid by customer
Example: If you ordered 3 bottles of Recovery Foundation and 2 bottles of Targeted Anti-Shed & Hair Regrowth Formula, you're eligible for a no-return refund on 1 bottle of each. The remaining 2 bottles of Recovery Foundation and 1 bottle of Hair Support can be refunded if returned unopened at your shipping cost.
Refund Includes:
- Full product price
- Original shipping cost
Damaged or Incorrect Items
Received a damaged or incorrect order? We'll fix it immediately:
- Contact contactzevfra@gmail.com within 24 hours of delivery
- Include your order number and photos of the issue
- We'll ship a replacement right away
Need Help?
Our customer service team is ready to assist:
Email: contactzevfra@gmail.com
Response Time: Within 24 hours
Business Hours: Monday-Friday, 9am-5pm EST
Our Promise
We created Recovery Foundation to help people feel better on GLP-1 medications. If it doesn't do that for you, we don't deserve your money.
Try it for 60 days. If you don't feel a real difference, let us know and we'll refund every penny.
No return. No hassle. No risk.